Last Updated: 27/03/2026
Welcome to IoriDolls (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website ioridolls.es and the purchase of physical and digital products from our store.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Eligibility
By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian.
2. Products and Services
We offer both physical products and digital products (such as downloadable files, software, or online content).
We reserve the right to:
- Modify or discontinue products at any time without notice
- Limit quantities of any product
- Refuse any order at our discretion
3. Pricing and Payments
All prices are listed in EUR and are subject to change without notice.
You agree to provide accurate and complete payment information. By completing a purchase, you authorize us to charge the full amount to your selected payment method.
We are not responsible for:
- Bank fees or currency conversion charges
- Payment processing delays outside our control
4. Order Processing
Once an order is placed:
- You will receive an order confirmation email
- We reserve the right to cancel or refuse any order
Reasons for cancellation may include:
- Suspected fraud
- Product unavailability
- Errors in pricing or product description
5. Shipping (Physical Products)
Shipping times and costs are displayed at checkout.
Please note:
- Delivery times are estimates and not guaranteed
- We are not responsible for delays caused by carriers, customs, or external factors
- Risk of loss transfers to you upon delivery
6. Delivery of Digital Products
Digital products are delivered electronically via:
- Download links
- Account access
You are responsible for:
- Providing a valid email address
- Ensuring your device supports the product format
7. No Returns and No Refunds Policy
ALL SALES ARE FINAL.
Due to the nature of our business:
- We do not accept returns for physical products
- We do not provide refunds for digital products
- We do not offer exchanges or cancellations after purchase
By placing an order, you acknowledge and agree to this policy.
Exceptions may only be made if required by applicable law.
8. Intellectual Property
All content on this website—including text, images, logos, and digital products—is the property of IoriDolls and is protected by intellectual property laws.
You may not:
- Copy, reproduce, or distribute our content
- Resell or redistribute digital products
- Use our materials without written permission
9. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Interfere with website functionality or security
- Attempt unauthorized access to systems or data
10. Limitation of Liability
To the fullest extent permitted by law, we are not liable for:
- Indirect or consequential damages
- Loss of data, profits, or business
- Issues arising from misuse of our products
Our total liability shall not exceed the amount paid for the product.
11. Disclaimer
All products are provided “as is” without warranties of any kind, either express or implied.
We do not guarantee:
- That the website will be error-free or uninterrupted
- That products will meet your expectations
12. Privacy
Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your data.
13. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting.
Your continued use of the website constitutes acceptance of the updated Terms.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Italy.
15. Contact Information
If you have any questions about these Terms, please contact us using the “Contact us” form.
By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.